shut down the tablet - SMARTPHONE
Can't shut down new Tab A9+ after One UI 8.0 upgrade by holding down the power button. Tried several methods recommended from online sources and none work. Tab keeps booting back up.
Context Explanation
Ready to do a factory reset. After the update, the power off button in the power off menu does not work. I press power and volume down to open the menu with the options to power off and restart. Restart works fine, but power off simply does nothing at all.
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The only way I am able to turn the tablet off is telling bixby to do so ... Navigate to Reset: Use the Volume buttons to scroll down and select "Wipe data/factory reset". Select Reset: Use the Power button to confirm your selection. Confirm Reset: Select "Yes" to confirm the factory reset. Reboot: Select "Reboot system now" to restart the tablet.
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